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Below is a list
of frequently asked questions from our users. To submit your
question, please send an email to
faq@cadi.com.sg. FAQ
......................................................................................................................... Where
can I find the serial number?
To complete the warranty registration card, the owner has to include
the serial number. Remove the battery cover. The serial number can
be found at the back of the battery cover.
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Can
CADI T560 be used for all ages?
Yes, it can be used on both adults and children. Precaution must be
taken when using the thermometer on newborn. If the probe tip is too
big for the newborn’s ears, users should opt for the forehead scan
instead. Users should not force the probe tip into newborn’s ears.
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Does
CADI T560 come with any warranty?
Yes. CADI T560 is warranted for 1 year. The warranty card can be
found inside the packaging.
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How
does the Ear Scan work?
The ear scan measures the infrared heat emitted from the tympanic
membrane (eardrum) and surrounding tissues. The measured value
is mathematically adjusted to give a displayed temperature value
that approximates the oral temperature. As with any type of infrared
thermometer, the displayed temperature is not necessarily the same
as the oral temperature measured at the same time.
NOTE: The thermometer does not send out any infrared signal.
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How
does the Forehead Scan work?
The forehead scan measures the infrared heat emitted form the
temporal artery that is situated on the forehead. The measured value
is mathematically adjusted to give a displayed temperature value
that approximates the oral temperature. As with any type of infrared
thermometer, the displayed temperature is not necessarily the same
as the oral temperature measured at the same time.
NOTE: The thermometer does not send out any infrared signal.
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How
do I exit from the memory reading mode?
To return to the Clock/Room Temperature mode, press and hold the
On/Scan Button for about 3 seconds. To return to the Off mode, press
the Set Button until you reach the time mode. The hour will start to
blink. Do not press any button and leave the thermometer idle for
about 15 seconds. The thermometer will then turn off automatically.
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How
do I turn off CADI T560?
The thermometer will power down automatically after it is left idle
for about 15 seconds. However, if you have set the Clock/Room
Temperature, the thermometer will toggle between the time and room
temperature instead. To turn off the Clock/Room Temperature mode,
press the Set Button until you reach the time mode. The hour will
start to blink. Do not press any button and leave the thermometer
idle for about 15 seconds. The thermometer will then turn off
automatically.
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Are
there any situations whereby CADI T560 should not be used?
There are certain situations when temperature should not be taken at
the ear. These include, but not limited to, the following
situations:
• For a person who has deformity in the face/ear
such that the thermometer probe cannot be properly inserted into the
ear canal.
• Blood or drainage is found in the ear canal.
• Take temperature from the other ear if ear
drops or medications have been placed in a ear.
• For a person who wears ear plug or hearing
aid, remove the device and wait for 15 minutes before taking
temperature.
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What
is normal body temperature?
Normal body temperature varies from person to person, typically
ranging from 34.7°C to 38.0°C (94.5°F to 100.4°F).
Measurement at different body sites may give different readings. A
person's oral temperature could be 36.9°C (98.4°F) whereas his/her
axillary (underarm) temperature could be 36.4°C (97.5°F).
Therefore, temperature readings taken from different sites, even at
the same time, should not be directly compared. Temperature taken
from the same site at different times would also vary. It is
advisable to take the temperature of your healthy self and record it
for future reference.
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How
do I know if I am having a fever?
Fever is described as an elevation of body temperature over a
person's normal body temperature. When your temperature exceeds your
normal temperature, you are likely to have fever.
NOTE: When in doubt, always consult your physician.
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My
child is having a fever. What should I do?
1. Monitor your child’s behaviour and other symptoms. If your
child looks drowsy and irritable, consult your doctor urgently. 2.
Measure your child’s temperature at regular intervals to monitor
the temperature. This information may be meaningful to your doctor.
3. Give fever medication as directed by your doctor.
NOTE: The above advices are not intended to be a substitution to
consulting your physician.
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Why
is the temperature taken at the ear appears to be too high or too
low?
The ear mode and forehead mode of CADI T560 is calibrated according
to the respective measurement site. Temperature must be taken at the
right site with the right mode to get the correct temperature
reading. For ear mode, users have to remove the probe cover first.
When a person has his/her ear covered, has just exercised, bathed,
eat or swum, or has been exposed to extreme temperature, his/her ear
temperature may be affected. In these cases, remove the person from
the situation and wait 15 minutes before taking temperature.
In addition, to take accurate readings, the ear must be free from
excess ear wax buildup.
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Why
is the temperature taken at my forehead appears to be too high or
too low?
At the forehead, CADI T560 measures the infrared heat generated
from the forehead skin surface over the temporal artery.
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To measure
temperature from the forehead, attach the forehead probe
cover. Make sure the probe is flushed against the forehead
skin and not at an angle, as shown in the pictures on the
right. If the probe is placed at the wrong angle against the
forehead skin, the temperature reading will be affected by the
surrounding temperature, thus higher or lower than the correct
body temperature. Make sure that the forehead is free from
sweat and oil too. Otherwise the temperature readings will be
affected. |
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Is
CADI T560 accurate?
Yes. We have met the ASTM (American society for testing and materials
accuracy) requirements. ±0.2ºC for the range 36.0ºC to 39.0ºC; ±0.3ºC
otherwise.
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Do
we need to use probe cover for the ear scan?
No probe cover is needed. The probe tip is splash proof. Simply use baby
wipes or alcohol swab to clean it after use.
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Products: CADI
SmartSenseTM
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CADI T560 |
CADI BP880
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